Jim Hawkins of Houston has written Exploiting Advertising, Law and Contemporary Problems, Forthcoming. Here's the abstract: Advertising’s goal, we all know, is to cause people to spend more money. Often, it exploits bad decision-making to accomplish it. This Article hopes to turn the tables and offer a way for policymakers to exploit the information presented […]
The Consumer Financial Protection Bureau on Friday sued the credit repair company Prime Marketing Holdings, LLC, which the CFPB alleges charged consumers a series of illegal advance fees and misrepresented the cost and effectiveness of its services. The CFPB is seeking to halt the company’s harmful conduct and to obtain relief for consumers, including refunds […]
The Federal Trade Commission issued a few press releases last Thursday and Friday that may be of interest: FTC Wins Summary Judgment against Marketers of Supplement That Claimed To Prevent or Reverse Gray Hair (Sept. 23) FTC Action: Court Bans Mortgage Relief Scammers from Debt Relief Business (Sept. 22) FTC Charges Fake Prize Scheme Operators […]
by Jeff Sovern The country faces many issues which merit attention during the debates. Among them is consumer protection. Failures of consumer law contributed to 2008's Great Recession. Consumer protection is regularly in the headlines (just ask Wells Fargo or Volkswagen). The choice of the next president is likely to have a huge impact on consumer […]
by Paul Alan Levy In Doe v. Coleman, a decision issued yesterday, the Kentucky Supreme Court overruled a decision of the state court of appeals which, considering the validity of a subpoena to identify defendants who had been sued for defamation based on comments about a local official, had held that the plaintiff officials’ conclusory […]
by Jeff Sovern As we noted yesterday, on Tuesday, Wells Fargo CEO John G. Stumpf testified before the Senate Banking Committee about the Wells Fargo Customer Fraud Fiasco. Video is available here and Senator Elizabeth Warren's two rounds of questioning, by themselves, here. I have now listened to Mr. Stumpf's testimony, and I learned that Wells engaged in cross-selling to […]
Here. Excerpt: Republicans don’t like the Consumer Financial Protection Bureau. They opposed the very idea of the watchdog when Elizabeth Warren first proposed its creation, and they have been trying to defang and defund it ever since Congress made her vision into a reality. * * * But CFPB is still facing heat from Republicans […]
A continuing issue in consumer protection is that disclosures may convey the required information, but consumers may ignore them, so they have no impact. The FTC held a workshop last week to look at how to test disclosures to make them more effective. Ad Law Access has posted a report on the Workshop, Beyond “Clear […]
The Washington Post had this report on yesterday's congressional hearing: The CEO of Wells Fargo faced accusations of fraud and calls for his resignation Tuesday from harshly critical senators at a hearing over allegations that bank employees opened millions of accounts customers didn’t know about to meet sales quotas. Members of the Senate Banking Committee […]
That's a point made in an op-ed in The Hill, Why Wells Fargo Got Away with It So Long by Public Citizen's Robert Weissman and AFR's Lisa Donner. The whole piece is worth reading, but here's an excerpt: [M]ore than three years ago, a Wells Fargo customer named David Douglas sued in California, contending that the bank's employees […]