The L.A. Times has an excellent article adding to the coverage about Wells Fargo’s use of forced arbitration clauses and how the clauses allowed the bank to deflect consumer fraud allegations over its employees’ practice of opening bogus customer accounts. The article gives important attention to the bank’s inclusion of delegation clauses in its arbitration agreements, which require an arbitrator, not a judge, to determine whether a consumer has agreed to arbitrate in the first place.
Read the full article here.
