Care.com is an online platform that matches child and older adult caregivers with consumers looking to hire such caregivers. In a federal court complaint filed yesterday, the FTC alleges that Care systematically deceived caregivers who were looking for jobs while failing to give families seeking care a simple way to cancel their paid memberships, in violation of the FTC Act and the Restore Online Shoppers’ Confidence Act. Concurrent with the complaint, the agency filed a stipulated order reflecting the parties’ settlement, which includes injunctive relief, compliance monitoring, and $8.5 million in monetary relief, to be distributed to consumers.
The agency’s press release is here.
