FTC Releases Annual Summary of Complaints Reported by Consumers

The Federal Trade Commission reports that the number of consumer complaints about fraud dropped in 2017, but consumers reported losing more money than they did in 2016.

The data book includes national statistics, as well as a state-by-state listing of top report categories in each state, and a listing of metropolitan areas that generated the most complaints per capita. The top states in 2017 reporting fraud were Florida, Georgia and Nevada, while Michigan, Florida and California had the most reports about identity theft, per capita.

The FTC produces the Consumer Sentinel Network Data Book annually using reports received by the Consumer Sentinel Network. These include reports made directly by consumers to the FTC, as well as reports received by state and federal law enforcement agencies, national consumer protection organizations, and non-governmental organizations.

FTC's "Consumer Sentinel Network Data Book 2017" is here.

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