FTC charges Experian with spamming consumers who signed up for accounts

In a complaint filed by the department of Justice on behalf of the Federal Trade Commission, the FTC says that California-based Experian Consumer Services, also known as ConsumerInfo.com, Inc., spammed consumers with marketing offers after they signed up for an account with the company in order to manage their Experian credit report information. In the emails, the company failed to provide clear and conspicuous notice of consumers’ ability to opt out of receiving additional marketing messages and a mechanism for doing so, in violation of the CAN-SPAM Act, according to the complaint.

To settle the charges, Experian has agreed to pay a $650,000 penalty under a proposed order that also prohibit it from sending marketing emails that fail to offer a mechanism to opt out of such messages. The order must be approved by a federal court before it can go into effect.

Details are here.

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