Consumer Reports article on expansion of forced arbitration into consumer products

Arbitration clauses, ubiquitous in financial and telecom services, are increasingly used by sellers of consumer products such as dishwashers and televisions. To get a sense of how often, Consumer Reports looked at the top-selling brands in the 10 product categories receiving the most traffic on its website, plus two types of products designed for safety: bike helmets and child car seats.

The results were striking. Of the 117 brand/category combinations examined, 71—more than half—incorporate arbitration clauses. When looking at only the most popular product categories, more than two-thirds had arbitration clauses.

The Consumer Reports article is here.

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