CFPB reports on illegal practices uncovered in 2015

The Consumer Financial Protection Bureau has released its latest supervision report outlining the illegal practices uncovered by the CFPB in the first four months of 2015. It found problems with

• dual-tracking at mortgage servicers that could mislead consumers to believe their trial modifications were canceled,

• lack of quality control measures at consumer reporting agencies,

• debt collection complaints disregarded, and

• fair lending violations.

The CFPB reports that its actions resulted in the return of $11.6 million to more than 80,000 consumers.

The agency's press release and report are available here.

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