The Consumer Financial Protection Bureau has released its latest supervision report outlining the illegal practices uncovered by the CFPB in the first four months of 2015. It found problems with
• dual-tracking at mortgage servicers that could mislead consumers to believe their trial modifications were canceled,
• lack of quality control measures at consumer reporting agencies,
• debt collection complaints disregarded, and
• fair lending violations.
The CFPB reports that its actions resulted in the return of $11.6 million to more than 80,000 consumers.
The agency's press release and report are available here.
