Today, in a letter to Ford Motor Company CEO Jim Hackett, the Center for Auto Safety renewed its request for Ford to conduct a full recall of 1.3 million Model Year 2011-2017 Explorers because of suspected Carbon Monoxide leaks. This follows the Center’s call for action in October 2017, after Ford failed to take seriously the thousands of consumer complaints which had been filed with NHTSA, Ford, and the Center for Auto Safety.
In the eighteen months since NHTSA opened its investigation in July 2016, complaints to NHTSA have increased 900%. NHTSA has received at least 1,381 complaints from Ford drivers and passengers experiencing Carbon Monoxide exposure in the passenger cabins of Explorers. These complaints do not include the over 2,000 complaints Ford previously disclosed.