Category Archives: Uncategorized

Media coalition to CFPB: make all consumer complaints public

The Reporters' Committee for Freedom of the Press and eight news organizations submitted comments to that effect to the CFPB. The comments specifically ask the agency to abandon a proposal to disclose complaints only when the author "opts in" to having the complaints shared. "The relationship between consumers and financial institutions remains a topic of […]

On “public representatives” in government agencies

This article in the Federal Times from Ruth Y. Goldway, Chair of the Postal Regulatory Commission, argues that her agency's program of having a designated public representative explicitly representing the public interest in the agency decisionmaking process improves outcomes. As Goldway explains: [T]he public representatives identify and discuss issues that would not otherwise be fully […]

On raising the minimum wage

The Washington Post offers this encouraging story from the Pacific Northwest, where a Seattle suburb's decision to raise the minimum wage has not caused the disruption that opponents predicted. And NPR's Planet Money has this story about a shopping mall on the boundary between two California cities with different wage laws; businesses and workers have […]

FTC Settles With Two Online Companies That Improperly Collected Kids’ Information

In more FTC news, the agency announced yesterday that online review site Yelp, Inc., and mobile app developer TinyCo, Inc., agreed to settle separate FTC charges "that they improperly collected children’s information in violation of the Children’s Online Privacy Protection Act, or COPPA, Rule." Under the settlements, Yelp will pay a $450,000 civil penalty, and […]

CFPB Proposes Regulation of Non-bank Auto Finance Companies

The CFPB announced yesterday that it is proposing to oversee larger non-bank auto finance companies, which would be a first at the federal level. At the same time, the CFPB released a report detailing auto-lending discrimination at banks. "The report highlights that the Bureau’s supervisory actions against banks will result in about $56 million in […]

(BREAKING) Non-disparagement clause ban introduced in Congress

Following in the footsteps of California's new law barring the use of non-disparagement clauses and providing a private cause of action for seeking or threatening to enforce one, today Reps. Eric Swalwell and Brad Sherman (both of California) introduced in Congress the "Consumer Review Freedom Act" that would render non-disparagement clauses unenforceable nationwide. The text […]

On the scope of California’s non-disparagement clause ban: a reply to Professor Volokh

As we have discussed, last week California passed a law barring the use of non-disparagement clauses and providing a private cause of action for seeking or threatening to enforce one, or for "otherwise penaliz[ing] a consumer for making any statement protected under this section" (that is, a statement "regarding the seller or lessor or its […]

Read a newspaper story on regional vehicle recalls

For years now, the National Highway Traffic Safety Administration (NHTSA) has authorized auto manufacturers to recall defective vehicles on a regional (rather than a national) basis. The idea, NHTSA maintains, is that some vehicle defects only matter regionally — say, in places that are cold or hot, for defects that supposedly are related to cold-weather […]

Can Pseudonyms Make Better Online Citizens?

…asks this Harvard Magazine review of The Social Machine: Designs for Living Online, by Judith Donath. The review explains: One of [Donath's] goals is to help readers recognize possibilities between real names and online anonymity. She believes pseudonyms could provide more information, not less. “We can simultaneously have a rich impression of others and privacy,” […]