Category Archives: Consumer Law Scholarship

Mark Budnitz’s brief essay on problems in modern consumer payments

Here, in the Los Angeles Lawyer (you might have to scroll to page 28). Among the topics discussed are FedNow and cryptocurrencey. Excerpt: Ominously, the introduction of consumer-facing chat-bots and other artificial intelligence devices has provided fraudsters with new and improved tools for deceiving consumers. At the same time, consumer transactions now routinely involve “click […]

Book Chapter: The Federal Arbitration Act Should Not Cover Consumer Claims

I wrote The FAA Should Not Cover Consumer Claims, to appear in The Federal Arbitration Act: Successes, Failures, and a Roadmap for Reform (Richard A. Bales & Jill I. Gross eds., forthcoming 2024 Cambridge University Press). Here is the abstract: Consumer protection laws face a fundamental enforcement issue: because consumer claims are typically for small […]

Burge article on uniform laws’ impact on crypto as a payment mechanism

Mark Edwin Burge of Texas A&M has written After FTX: Can the Original Bitcoin Use Case Be Saved?, 72 Kansas Law Review, (2023). Here is the abstract: Bitcoin and the other cryptocurrencies spawned by the innovation of blockchain programming have exploded in prominence, both in gains of massive market value and in dramatic market losses, […]

Mark Budnitz discusses the effects of payments developments on low-income consumers at the Ballard Spahr Consumer Finance Monitor podcast

Here. The discussion draws on Professor Budnitz’s article, New Developments in Payment Systems and Services Affecting Low-Income Consumers: Challenges and Opportunities, Georgetown Journal on Poverty Law and Policy (2023).

Luke Herrine paper: Consumer Protection after Consumer Sovereignty

Luke Herrine of Alabama has written Consumer Protection after Consumer Sovereignty. Here’s the abstract: We seem to be in the middle of a paradigm shift in consumer protection. For decades, regulators understood their mission as “preserving choice” through more effective informational remedies. In the past decade — and more decisively during the Biden Administration — […]

Andrea Boyack Article: The Shape of Consumer Contracts

Andrea J. Boyack of Washburn has written The Shape of Consumer Contracts, Denver Law Review (2023 Forthcoming). Here is the abstract: Modern consumer contracts are the bane of contract law and theory. Freedom of contract justifications are premised on party autonomy and transactional efficiency, but theories justifying contract enforcement fail to explain why the law should […]

Samsungs, iPhones and Not-So-Smartphone Disclosures

Last year, my co-author, Nahal Heydari, and I posted on SSRN a draft of our article, Not-So-Smartphone Disclosures, forthcoming in the Arkansas Law Review. We recently posted a new draft of the piece. The earlier draft reported, among other things, that consumers understood credit card disclosures less well on smartphones than on laptops and desktops […]

Study examining content and readability of terms of use illustrates how crazy arbitration opt-outs have become

Tim Samples of the University of Georgia – Terry College of Business, Katherine Ireland of the University of Georgia Libraries, and Caroline Kraczon, a law fellow at the Electronic Privacy Information Center, have written TL;DR: The Law and Linguistics of Social Platform Terms-of-Use, Berkeley Technology Law Journal (forthcoming 2023). Here’s an excerpt from the article about […]

Arbel & Becher paper on the pluses and minuses of consumers using smart readers for form contracts

Yonathan A. Arbel of Alabama and Samuel Becher of the Victoria University of Wellington have written How Smart are Smart Readers? LLMs and the Future of the No-Reading Problem. Here’s the abstract: Large Language Models (LLMs) can be used to summarize and simplify complex texts. In this study, we investigate the extent to which state-of-the-art models […]