More American households are accessing the banking system. According to an FDIC survey released this month, 96 percent of all U.S. households had bank accounts in 2023. The survey, conducted biennially with the U.S. Census Bureau, found little difference between 2023 and the previous 2021 data, but showed a marked improvement from the 2011 survey […]
Author Archives: Christine Hines
The Federal Trade Commission reported Friday that complaints about unwanted calls are dropping – and they have been doing so for three straight years. Complaints of unwanted calls reported in 2024 decreased more than 50% from the complaints recorded in 2021 (5 million+ complaints in 2021 to ~2 million in 2024), according to FTC’s Do […]
The Consumer Financial Protection Bureau today announced its final rule on personal financial data rights under section 1033 of the Consumer Financial Protection Act. According to the bureau’s release, the rule will enable consumers to “fire fintechs and banks that provide lousy service” by enabling transfer of bank data to other banks; “shop for better […]
In its recently released Supervisory report, the Consumer Financial Protection Bureau highlights unfair (and abusive) acts and practices in auto financing. In this sector, the CFPB says its Supervision pays particular attention to auto repossessions, where it found numerous unfair acts and practices. Among them, the bureau found that a servicer or servicers erroneously repossessed […]
The Consumer Financial Protection Bureau just announced that it ordered TD Bank to pay $28 million in fines and in consumer redress over the bank’s credit reporting practices. It is the CFPB’s second enforcement action against TD Bank. “For years, the bank repeatedly shared inaccurate, negative information about its customers to consumer reporting companies. The […]
The Consumer Financial Protection Bureau and the Federal Trade Commission this week issued their annual reporting of their debt collection activities. The CFPB, required under the Consumer Financial Protection Act to report to Congress annually on its activities to administer the Fair Debt Collection Practices Act, recounted its ongoing work on medical debt. Notably, in […]
As the country turns to clean and efficient energy alternatives, federal consumer agencies have come together to warn consumers about fraud and misconduct in the residential solar panel market. The U.S. Department of the Treasury, the Consumer Financial Protection Bureau, and the Federal Trade Commission released consumer advisories advising the public on how to spot […]
One of the insidious sides of junk fees is that these charges tacked on to everyday goods and services are often hidden and mandatory. This is evident in the Consumer Financial Protection Bureau’s latest report, Costs of Electronic Payments in K-12 Schools, which describes the hidden fees in online processing systems that facilitate payment for […]
A federal court this month issued an order, in a case filed by the Federal Trade Commission, to temporarily stop a predatory student loan relief scam that targeted Puerto Rican, Spanish-speaking borrowers. According to the FTC’s complaint against USA Student Debt Relief/Start Connecting SAS, operating out of Florida and Cali, Colombia, these entities falsely represented […]
The Consumer Financial Protection Bureau is ready to take on predatory lending again. After the payday lenders association delayed a rule for years with a lawsuit challenging the regulation as well as the bureau’s constitutionality – a challenge the payday loan industry recently lost before the Supreme Court – the CFPB is bringing payday protections […]