On October 21, the Consumer Financial Protection Bureau ordered six large technology companies that operate payments systems in the United States — Google, Apple, Facebook, Amazon, Square, and PayPal — to provide information about certain of their business practices. The agency seeks the information to help it better understand how these companies use personal payments […]
Author Archives: Allison Zieve
The Consumer Financial Protection Bureau and Department of Justice, in cooperation with the Office of the Comptroller of the Currency, have entered into a settlement to resolve allegations of redlining by Trustmark National Bank. The CFPB and DOJ allege that Trustmark discriminated against Black and Hispanic neighborhoods by deliberately not marketing, offering, or originating home […]
A recent report by the Federal Trade Commission staff shows that many internet service providers (ISPs) collect far more data about their customers than many consumers may expect — including access to their Internet traffic and real-time location data — while failing to offer consumers meaningful choices about how they may use the data. Focusing […]
An Atlanta-based debt collection company and its owners will be permanently banned from the debt collection industry under the terms of a settlement with the Federal Trade Commission. The FTC's press release is here.
The Consumer Financial Protection Bureau has released a report analyzing, by U.S. Census tract, patterns in the consumer complaints submitted to the CFPB between 2018 and 2020. The report finds that the complaints from wealthier communities and communities with higher percentages of white, non-Hispanic residents were more frequently about loan origination and performing servicing, while […]
In February, President Biden nominated FTC Commissioner Rohit Chopra as director of the Consumer Financial Protection Bureau. Yesterday evening, the Senate voted 49-48 along party lines to advance his nomination to the Senate floor from the Senate Banking Committee. A confirmation vote could come next week.
The Aspen Institute Financial Security Program and Pew will hold a webinar on Thursday, October 28 at 1:00 pm ET on the debt collections litigation system and ways to create better outcomes for people. Here is the description: The system for collecting unpaid debts is broken. One in three American adults had debt in collections […]
The Department of Education announced yesterday: "Over 323,000 borrowers who have a total and permanent disability (TPD) will receive more than $5.8 billion in automatic student loan discharges due to a new regulation announced today by the U.S. Department of Education. The change will apply to borrowers who are identified through an existing data match […]
Zoom has agreed to pay $85 million and bolster its security practices to settle a lawsuit claiming that it violated users' privacy rights by sharing personal data with Facebook, Google and LinkedIn, and letting hackers disrupt Zoom meetings Reuters has the story, here.
Consumer Affairs reports: "Starting September 1, Amazon will pay customers who suffer injury or damages caused by products sold by its third-party sellers. It will not admit liability and will limit claims to $1,000. The policy is intended to head off lawsuits that consumers have filed over the years that seek to hold the multi-billion […]