Yelp Response to Accusations of Pay for Play

by Paul Alan Levy  

Yelp appears to be worried enough about the insistent campaign of businesses like Hadeed Carpet Cleaning that have received negative Yelp reviews to tell the press that they get punished for refusing to advertise that it is now including on every page of business reviews this line: "Your trust is our top concern, so businesses can't pay to alter or remove their reviews.  Learn more", linked in turn to this response.