Yesterday, a federal court in Arkansas issued an opinion that misinterprets federal food labeling law, preemption law, and the use of logic. The case is Craig v. Twinings North America, Inc. Download Opinion Craig v. Twinings Doc 29. Twinings claimed that its tea was a “natural source” of antioxidants. The plaintiff alleged (but I have […]
by Jeff Sovern Some arbitration clauses provide that consumers can opt out of arbitration if the consumer writes to the company within a certain period of time of entering into the agreement, typically 30-60 days after opening the account. In our arbitration study, we observed that we didn't know how many consumers had taken advantage […]
by Jeff Sovern So MSNBC reports here. Here's a quote: Tillis replied: “I don’t have any problem with Starbucks if they choose to opt out of [the hand-washing] policy as long as they post a sign that says ‘We don’t require our employees to wash their hands after leaving the restroom.’” Instead, Tillis believes that […]
by Jeff Sovern RTO kiosks are, as far as I know, a new way to buy/rent goods. In the past, stores specialized in rent-to-own financing/renting, where consumers could agree to rent an item and make payments (typically weekly) for the item until they had purchased it, or alternatively chose to surrender it. RTO businesses, unregulated by Truth […]
Business groups such as the Chamber of Commerce are pushing the Federal Communications Commission to loosen standards under the Telephone Consumer Protection Act — the law that bars unwanted telemarketing calls and junk faxes. If the groups are successful, the result, say consumer advocates, would be more robocalls calls coupled with more difficultly suing for […]
The Washington Post has two articles today about regulation (or lack of regulation) of sharing services like Uber and Airbnb. In an article entitled "Uber might actually want regulation. Here’s why," the Post reports: Though they are loath to admit it, ridesharing outfits like Uber and Lyft have profited in no small part from dodging […]
When Congress, as part of a government-funding deal during the lame-duck session in 2014, repealed a key provision of the 2010 Dodd-Frank Wall Street reform bill, it removed an important protection against the consolidation of power in too-big-to-fail financial entities. What, precisely, did it do? Professor Mark Roe of Harvard Law (who, incidentally, taught my […]
Today, major credit rating agency Standard and Poor's agreed to pay almost $1.4 billion to settle a suit filed by the Justice Department accusing the agency of giving inaccurately high credit ratings for risky financial products in the lead-up to the 2008 financial crisis. Read more about it here. You can also read a DOJ […]
To quote the Consumer Financial Protection Bureau's press release: [T]he Consumer Financial Protection Bureau and the U.S. Department of Education announced more than $480 million in forgiveness for borrowers who took out Corinthian College’s high-cost private student loans. ECMC Group, the new owner of a number of Corinthian schools, will not operate a private student […]
The New York Times reports today: The New York State attorney general’s office accused four major retailers on Monday of selling fraudulent and potentially dangerous herbal supplements and demanded that they remove the products from their shelves. The authorities said they had conducted tests on top-selling store brands of herbal supplements at four national retailers […]

