Category Archives: Uncategorized

Google pays $19 million to settle claims that it deceived kids into buying Android apps

Yesterday, Google agreed with the Federal Trade Commission to pay $19 million to consumers whose children allegedly were misled into making purchases in the Android "app store." As this article by Cecilia Kang explains: Google made it too easy for children to use Android phones to buy items ranging from 99 cents to $200 in […]

Pounding Student Loan Borrowers: The Heavy Costs of the Government’s Partnership with Debt Collection Agencies

That's the name of this new report by the National Consumer Law Center. Here's the Center's overview: The U.S. Department of Education refers every eligible defaulted student loan debt to private debt collection agencies. Collectors are hired not only to collect money, but also to communicate with borrowers about options to resolve their debt, creating […]

CFPB warns credit-card companies over deceptive interest-rate promotions

Yesterday, the Consumer Financial Protection Bureau warned credit-card companies through this Bulletin not to attract new customers with deceptive interest-rate deals that are too good to be true. Here's how CFPB head Richard Cordray put it: Credit card offers that lure in consumers and then hit them with surprise charges are against the law. Before […]

The federal government agrees to a non-disparagement clause

I was surprised to learn, as the National Law Journal reported today: The recent settlement of the long-running legal dispute over modernization of the U.S. Supreme Court building included a pledge by the government not to give the contractor any negative ratings. Read more here (subscription required). I imagine it's unusual to see an entity […]

Consumerist reports: online retailer that threatened consumer uses bogus endorsements

We told you yesterday about the online merchant Accessory Outlet, which demanded $250 from a consumer and told her she was "playing games with the wrong people" after the consumer said she would contact her credit card company about a transaction with Accessory Outlet. Now, Consumerist has compiled some additional, telling information — turns out, […]

New SEC rules on asset-backed securities and credit rating agencies

Taking aim at some of the key causes of the financial crisis, the SEC approved rules on Wednesday that would require issuers of asset-backed securities — complex investments based on mortgages, auto loans or other types of debt — to disclose more information about the underlying loans. The rules are meant to help investors better […]

Another KlearGear? Online retailer Accessory Outlet demands $250 from consumer just for saying she’ll contact her credit card company; Public Citizen sues

The march of the non-disparagement clauses continues. This time the business is Accessory Outlet, another web-based retailer. Its terms (fine print, as usual) prohibit “any complaint, chargeback, claim, dispute,” or “any public forum post, review, Better Business Bureau complaint, social media post, or any public statement regarding the order,” or threats to take any of […]