Author Archives: Allison Zieve

FTC warns additional companies about deceptive claims of COVID-19 treatment

We posted two weeks ago that the Federal Trade Commission had sent warning letters to more than 25 companies to stop making unsubstantiated claims that their products could prevent or treat COVID-19 Last Thursday, the FTC sent 21 additional letters warning marketers throughout the United States to stop making unsubstantiated claims that their products and […]

Recommendations for States to stabilize consumer finances during this crisis

The National Consumer Law Center has published a list of recommendations for actions that states can take to reduce the economic impact of COVID-19 on consumers and their families. The document summarizes NCLC's more detailed recommendations on auto finance, credit reporting, criminal justice debt, debt collection, medical debt, mortgage relief, preventing garnishment of stimulus checks, […]

Debt collectors and CARES Act payments

This week, the Treasury Department will begin to send out the $1,200 CARES Act payments that Congress approved in response to the coronavirus crisis. The money will be wired to eligible recipients who previously authorized the IRS to post their refunds through direct deposit. The American Prospect reports, though that "Congress did not exempt CARES […]

Settlement in suit over student-loan relief program

The Washington Post reports: "The U.S. Education Department is promising to process student loan forgiveness claims for nearly 170,000 borrowers within 18 months as part of a proposed settlement announced Friday in a federal lawsuit. The suit alleges that Education Secretary Betsy DeVos illegally stalled a program known as borrower defense to repayment, which promises […]

Massachusetts regulation prohibits creditors from debt collection that requires people to leave their homes

Massachusetts Attorney General Maura Healey on Friday announced that her office has filed an emergency regulation that prohibits creditors from engaging in methods of debt collection that can require people to leave their homes during the COVID-19 pandemic. Healey said the regulation, 940 CMR 35.00, is designed to protect consumers from unfair and deceptive debt […]

States urge online retailers to crack down on coronavirus price gouging

A bipartisan group of state attorneys general on Wednesday sent letters to major online retailers urging them crack down on price gouging on their online platforms amid the spread of coronavirus. The 34 attorneys general asked Amazon, Craigslist, eBay, Facebook and Walmart build tools to detect price spikes and create landing pages for people to […]