Amazon, DOJ, and FTC agree to settle claims regarding Alexa recordings

The FTC has announced the filing and resolution of an action against Amazon, arising out of claims that the company wrongfully retained voice recordings and geolocation information of Alexa users, allowed Amazon employees to access voice information, failed to delete children’s information at the request of parents, and retained children’s personal information longer than necessary. In a stipulated order and injunction filed in the U.S. District Court for the Western District of Washington, Amazon agreed to pay $25 million and delete children’s data, geolocation data, and other voice recordings.

The FTC separately announced the resolution of claims against Ring, a company acquired by Amazon in 2018.


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