FTC, 7 states sue Ticketmaster

The Federal Trade Commission and seven state attorney general offices announced a lawsuit against Ticketmaster.The FTC along with Virginia, Utah, Florida, Tennessee, Nebraska, Illinois and Colorado, sued Ticketmaster for violating the FTC Act and the Better Online Ticket Sales Act, a law created to stop attempts to automate the process of purchasing tickets en masse using ticket bots. Among other allegations, the complaint alleged that the Ticketmaster/Live Nation juggernaut “deceived artists and consumers by engaging in bait-and-switch pricing through advertising lower prices for tickets than what consumers must pay to purchase tickets; deceptively claimed to impose strict limits on the number of tickets that consumers could purchase for an event, even though ticket brokers routinely and substantially exceeded those limits; and sold millions of tickets, often at much higher cost to consumers, on its resale platform that those brokers obtained in excess of artists’ ticket limits.”