1.0CLP Bloghttps://clpblog.citizen.orgPC Litigation Group Office Assistantrich600338<blockquote class="wp-embedded-content" data-secret="e6U6G249oI"><a href="https://clpblog.citizen.org/snake-oil-the-placebo-effect-should-evidence-of-satisfied-customers-defeat-a-consumer-fraud-class-ac/">Snake oil, the placebo effect, and status quo bias: Should evidence of “satisfied customers” defeat a consumer fraud class action?</a></blockquote><iframe sandbox="allow-scripts" security="restricted" src="https://clpblog.citizen.org/snake-oil-the-placebo-effect-should-evidence-of-satisfied-customers-defeat-a-consumer-fraud-class-ac/embed/#?secret=e6U6G249oI" width="600" height="338" title="“Snake oil, the placebo effect, and status quo bias: Should evidence of “satisfied customers” defeat a consumer fraud class action?” — CLP Blog" data-secret="e6U6G249oI" frameborder="0" marginwidth="0" marginheight="0" scrolling="no" class="wp-embedded-content"></iframe><script type="text/javascript"> /* <![CDATA[ */ /*! This file is auto-generated */ !function(d,l){"use strict";l.querySelector&&d.addEventListener&&"undefined"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!/[^a-zA-Z0-9]/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret="'+t.secret+'"]'),o=l.querySelectorAll('blockquote[data-secret="'+t.secret+'"]'),c=new RegExp("^https?:$","i"),i=0;i<o.length;i++)o[i].style.display="none";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute("style"),"height"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):"link"===t.message&&(r=new URL(s.getAttribute("src")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener("message",d.wp.receiveEmbedMessage,!1),l.addEventListener("DOMContentLoaded",function(){for(var e,t,s=l.querySelectorAll("iframe.wp-embedded-content"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute("data-secret"))||(t=Math.random().toString(36).substring(2,12),e.src+="#?secret="+t,e.setAttribute("data-secret",t)),e.contentWindow.postMessage({message:"ready",secret:t},"*")},!1)))}(window,document); /* ]]> */ </script> by Deepak Gupta Should a defendant in a consumer fraud class action be able to defeat certification through evidence that its customers say they are "satisfied," even when the the allegation is that the product is snake oil?  Or would that transform the placebo effect into a defense to fraud? That's the question the Ninth [...]https://pubcit.typepad.com/.a/6a00d83451b7a769e201a5111b59d4970c-320wi